Terms of Use

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website www.ippofresh.com including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with ippfofresh.com and these terms and conditions including the policies constitute your binding obligations.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Ippofresh.com allows the User to surf the Website or making purchases with registering on the Website.
You should be aware that there are certain things that Ippo fresh will not take responsibility for certain functions of the website will require the to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Ippo fresh cannot take responsibility for the not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

Overview

We at Ippo Fresh provides online shopping and delivery service for seafood, poultry, meat and other related food products. Our employees will deliver orders placed by you with us. Delivery will be made in the delivery address mentioned during placing the order. As part of the registration process on this website, We may collect the following personally identifiable information about you like name, email address, mobile phone number and address details, pin code etc. You are responsible for ensuring that someone is present at the delivery address to receive the order and to make the payment.

Eligibility

Services of the website would be available to only select geographies in Coimbatore, Tamil Nadu. If you are a minor i.e. under the age of 18 years but at least 16 years of age you may use the website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

User Registration

All customers have to register and login for placing orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from this website.

Cancel Order

1. Customer can cancel order within 30minutes of placing the order by calling our customer care number 8438525905 or cancellation option on order section of our website www.ippofresh.com
2. In the unlikely case of any quality issue, we request you to contact our Customer Service team on 8438525905 and the return order shall be picked up at no extra cost to the customer
3. Refunds will be processed within 24hours and will be credited in customers' accounts within 4 to 5 working days subject to bank working days.
4. Please contact our customer care 8438525905 for COD refund process
5. Returns will not be accepted under the following conditions:
   1. If original packaging is damaged or product is used
   2. Product is returned without original packaging including price tags, labels and barcodes
   3. If request is initiated after 30 minutes of placing the order

General Terms

By agreeing to our terms and condition to use the site, you are fully responsible for the maintenance of your personal account and password. Notify Ippo fresh of unlawful use or other infringement of your account instantly. Most of the time the internet is normally safe to use but some time due to some service interruption or any other error which is beyond the company control. The company cannot be held liable for any data loss during the transmission of information. The right to use the Site is personal and cannot be transferred to anyone else.